Support & Onboarding
Everything you need to launch, scale, and secure your AI workloads with confidence.
Getting Started
1. Account Setup
- Create your organisation account
- Configure billing and payment methods
- Set up your first project workspace
2. Model Access
- Request access to model endpoints
- Configure API keys and permissions
- Test inference with sample prompts
3. Production Deployment
- Set up secure VPC peering
- Configure monitoring and alerts
- Establish audit logging policies
Resources & Documentation
Support Portal
Submit tickets, track cases, and access your secure AU-hosted dashboard.
Access Portal →Compliance & Certifications
View our security attestations, audit reports, and compliance frameworks.
View Certs →Need Help?
Our support team is available to help with technical issues, compliance questions, and deployment guidance.